Terms of service

These Terms of Service govern your access to and use of isabelmaranta.shop, including all content, functionality, products, services, checkout features, customer support services, and other features made available through the website.

Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to isabelmaranta.shop. The terms “you,” “your,” “customer,” and “user” refer to any person who visits, browses, purchases from, or otherwise uses our website or services.

By accessing isabelmaranta.shop, browsing our website, placing an order, or otherwise using our services, you agree to be bound by these Terms of Service and by any policies incorporated into them by reference.

If you do not agree with these Terms of Service, you should not use our website or purchase products through isabelmaranta.shop.

For questions regarding these Terms of Service, contact:

Email: info@isabelmaranta.shop
Website: isabelmaranta.shop

1. Online Store Terms

By using this website, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are under the legal age required to enter into contracts in your jurisdiction, you may use the website only with the involvement and authorization of a parent or legal guardian.

You may not use our products, website, or services for any illegal, fraudulent, abusive, or unauthorized purpose.

You may not violate any applicable law, regulation, rule, or third-party right while using our services.

2. General Conditions

We reserve the right to refuse service, cancel orders, limit quantities, restrict access, or terminate use of our services where reasonably necessary and legally permitted, including in cases involving suspected fraud, abusive conduct, unauthorized transactions, security concerns, policy violations, or unlawful activity.

We may modify, suspend, discontinue, restrict, or update any portion of our website or services from time to time.

We do not guarantee that every product, feature, service, or website function will remain available at all times.

3. Shopify Platform

Our ecommerce store is operated using Shopify technology.

Shopify provides the ecommerce infrastructure that allows us to display products, operate checkout functionality, process transactions, manage orders, and provide other online retail services.

Certain features of the website may therefore depend on Shopify or third-party applications and service providers.

Your use of certain Shopify-powered functionality may also be subject to applicable Shopify terms, privacy practices, technical requirements, or payment provider conditions.

4. Accuracy of Website Information

We make reasonable efforts to provide accurate product, pricing, availability, policy, and service information.

However, information displayed on the website may occasionally contain typographical errors, inaccuracies, omissions, outdated information, or technical errors.

We reserve the right to correct errors, update information, or cancel an affected transaction where legally permitted.

Nothing in this section limits rights available to customers under applicable consumer protection law.

5. Product Information

Product descriptions are intended to provide customers with relevant information regarding the products offered through isabelmaranta.shop.

Depending on the product, information may include:

  • Product name

  • Description

  • Size

  • Color

  • Material

  • Style

  • Dimensions

  • Care information

  • Specifications

  • Available options

  • Product photographs

Customers are responsible for reviewing available product information before completing an order.

6. Product Images and Colors

We make reasonable efforts to display product images and colors accurately.

However, the appearance of colors may vary depending on:

  • Device screen

  • Monitor settings

  • Display technology

  • Lighting conditions

  • Photography

  • Image processing

  • Manufacturing variation

Minor differences in appearance that do not materially affect the nature or functionality of a product may not constitute a defect.

This does not affect rights relating to merchandise that is materially different from its description.

7. Product Availability

All products are subject to availability.

Adding an item to a shopping cart does not reserve that item.

A product may become unavailable before checkout is completed or before an order is fulfilled.

If an ordered product becomes unavailable, we may cancel the affected item and issue an appropriate refund.

8. Prices

Prices displayed on isabelmaranta.shop may change from time to time.

The price applicable to an order is generally the price displayed during checkout when the order is submitted, subject to correction of obvious pricing errors where legally permitted.

Prices may be shown in an applicable currency based on store configuration, location, or checkout settings.

9. Pricing Errors

Although we make reasonable efforts to maintain accurate pricing, errors may occur.

If a product is listed at an obviously incorrect price due to a technical, administrative, or typographical error, we may contact you before fulfillment and provide appropriate options, including cancellation and refund where necessary.

We will not use this provision to unfairly alter prices after a valid transaction has been completed.

10. Taxes

Applicable sales tax or other taxes may be calculated during checkout when required.

The amount of tax charged may depend on:

  • Delivery destination

  • Product type

  • Applicable state or local law

  • Tax rules

  • Checkout configuration

Customers are responsible for taxes properly imposed in connection with their purchases.

11. Orders

Submitting an order through our website constitutes an offer to purchase the selected merchandise.

Receipt of an order confirmation does not necessarily mean that an order has been finally accepted for fulfillment.

We reserve the right, where legally permitted, to review orders before fulfillment.

12. Order Acceptance

An order may be considered accepted when we begin processing or fulfilling it, depending on the circumstances.

We reserve the right to reject or cancel an order for legitimate reasons, including:

  • Product unavailability

  • Payment failure

  • Suspected fraud

  • Incorrect pricing

  • Technical errors

  • Shipping restrictions

  • Inability to verify necessary information

  • Violation of these Terms of Service

  • Orders placed for unlawful purposes

If we cancel an order after collecting payment, the applicable amount will be refunded.

13. Order Limits

We may limit quantities purchased per person, household, account, payment method, address, or order where reasonably necessary.

Quantity restrictions may be applied to prevent fraud, unauthorized resale, inventory abuse, or other improper activity.

14. Payment

Customers must provide valid and accurate payment and billing information.

Available payment methods are displayed at checkout.

Payment may be processed through Shopify or third-party payment providers.

By submitting payment information, you represent that you are authorized to use the selected payment method.

15. Payment Authorization

Submitting an order may authorize the applicable payment provider to process or reserve the amount associated with the transaction.

Transactions may be subject to fraud screening, authorization procedures, bank approval, or payment provider verification.

We are not responsible for payment failures caused by your bank, payment provider, card issuer, or inaccurate payment information.

16. Fraud Prevention

We may use fraud-detection systems or other security measures to evaluate transactions.

We may request additional verification when reasonably necessary to protect customers, payment systems, or our business from fraudulent activity.

An order may be delayed or cancelled if we cannot reasonably verify necessary transaction information.

17. Billing Information

You agree to provide current, complete, and accurate billing and account information for purchases made through our store.

You agree to promptly update information where appropriate so that transactions can be completed and communications can be delivered.

18. Shipping

Orders are shipped in accordance with our Shipping Policy.

Customers should review the Shipping Policy before completing an order.

Estimated delivery times are estimates unless expressly stated otherwise.

Delivery times may be affected by factors outside our reasonable control.

19. Free Standard Shipping

Where our Shipping Policy states that standard shipping is free, eligible orders will not be charged a standard shipping fee.

Any different shipping method or optional service, if offered, may be subject to separate terms disclosed during checkout.

20. Delivery Information

Customers are responsible for providing complete and accurate shipping information.

This may include:

  • Full recipient name

  • Street address

  • Apartment or suite number

  • City

  • State

  • ZIP code

  • Other information needed for delivery

We are not responsible for delays or delivery failures caused by inaccurate information provided by the customer, except where applicable law provides otherwise.

21. Shipping Delays

Delivery estimates may be affected by:

  • Carrier delays

  • Weather

  • Natural disasters

  • Transportation disruptions

  • Seasonal demand

  • Holiday periods

  • Address issues

  • Security inspections

  • Operational disruptions

  • Events beyond reasonable control

If an order cannot be shipped within the time promised, we will handle the matter in accordance with applicable law.

22. Risk of Loss

Risk of loss and responsibility for merchandise will transfer in accordance with applicable law.

Nothing in these Terms is intended to improperly shift responsibility to the customer where applicable law requires otherwise.

23. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy.

Customers are encouraged to review that policy before completing a purchase.

Our standard eligible return period is 30 days after delivery, subject to the conditions described in the Return and Refund Policy.

24. Order Cancellations

Customers who wish to cancel an order should contact:

info@isabelmaranta.shop

as soon as possible.

We will make reasonable efforts to process cancellation requests before fulfillment begins.

Cancellation cannot be guaranteed after an order has been processed or shipped.

25. Order Modifications

Requests to change:

  • Shipping address

  • Product

  • Size

  • Color

  • Quantity

  • Other order details

should be submitted as quickly as possible.

Once an order has entered processing or fulfillment, modification may no longer be possible.

26. Promotions

Promotional offers may be subject to:

  • Expiration dates

  • Eligibility requirements

  • Minimum purchase requirements

  • Product exclusions

  • Customer restrictions

  • Geographic limitations

  • Quantity limits

The terms displayed with a promotion govern that promotion.

27. Promotional Codes

Unless otherwise stated:

  • Promotional codes cannot be redeemed for cash

  • Promotional codes may not be combined

  • Promotional codes may expire

  • Promotional codes may be restricted to qualifying products

  • Promotional codes generally cannot be applied retroactively after an order has been completed

We reserve the right to cancel or refuse use of a promotional code obtained through fraud, unauthorized reproduction, manipulation, or technical abuse.

28. Gift Cards

If gift cards are offered through our website, their use may be subject to additional conditions disclosed at purchase.

Gift cards will be administered in accordance with applicable law.

29. Personal Use

Products sold through our website are generally offered for personal consumer use unless otherwise indicated.

We may restrict purchases that appear to be made for unauthorized commercial resale.

30. Prohibited Uses

You may not use our website:

  • For unlawful purposes

  • To violate intellectual property rights

  • To impersonate another person

  • To submit false information

  • To transmit malicious software

  • To interfere with website security

  • To attempt unauthorized access

  • To scrape information in a manner that disrupts our systems

  • To engage in fraudulent transactions

  • To harass others

  • To distribute spam

  • To interfere with checkout systems

  • To abuse promotional programs

  • To manipulate prices

  • To engage in return fraud

We may restrict access where reasonably necessary to address prohibited conduct.

31. Intellectual Property

Unless otherwise stated, website content made available through isabelmaranta.shop, including original text, layout, design, graphics, branding, site structure, and other proprietary material, may be protected by intellectual property law.

You may use website content for ordinary personal shopping purposes.

You may not reproduce, distribute, commercially exploit, modify, republish, or create unauthorized derivative works from protected content except where permitted by law or authorized by the relevant rights holder.

32. Third-Party Intellectual Property

Certain trademarks, service marks, photographs, technologies, payment marks, software, and other materials may belong to third parties.

Ownership remains with the applicable rights holder.

Nothing on our website grants users ownership of third-party intellectual property.

33. User Content

If our website allows customers to submit reviews, comments, photographs, feedback, or other content, you remain responsible for the content you submit.

You must not submit content that:

  • Is unlawful

  • Is fraudulent

  • Violates another person's rights

  • Contains malicious code

  • Is defamatory

  • Is threatening

  • Violates privacy rights

  • Contains unauthorized copyrighted material

Where legally permitted, we may remove content that violates these requirements.

34. Feedback

If you voluntarily provide suggestions or feedback about our store, we may use that feedback for legitimate business purposes without an obligation to compensate you, except where otherwise agreed in writing.

35. Third-Party Services

Our website may use third-party services, including:

  • Payment processors

  • Shipping providers

  • Analytics services

  • Marketing tools

  • Social media services

  • Fraud-prevention systems

  • Customer support tools

  • Shopify applications

These services may operate under their own terms and privacy practices.

36. Third-Party Links

Our website may contain links to independent third-party websites.

We do not control independent third-party websites and are not responsible for their content, availability, privacy practices, products, services, or security.

You access third-party websites at your own discretion.

37. Privacy

Our collection and handling of personal information is described in our Privacy Policy.

By using our website, you acknowledge that personal information may be processed as described in that policy.

38. Electronic Communications

By placing an order or contacting us electronically, you agree that we may provide relevant communications electronically where permitted by law.

These communications may include:

  • Order confirmations

  • Payment notifications

  • Shipping updates

  • Customer service responses

  • Policy notices

  • Security messages

Marketing communications are subject to separate consent or opt-out requirements where applicable.

39. Account Responsibility

If account functionality is available, you are responsible for safeguarding your login credentials.

You should notify us promptly if you believe your account has been accessed without authorization.

40. Website Availability

We aim to maintain reliable website access but do not guarantee uninterrupted operation.

Website functionality may occasionally be unavailable because of:

  • Maintenance

  • Technical failures

  • Hosting issues

  • Internet outages

  • Third-party service failures

  • Security measures

  • Updates

  • Events beyond reasonable control

41. Errors and Omissions

We reserve the right to correct website errors and omissions where legally permitted.

If an error materially affects an existing order, we will address the matter in a commercially reasonable manner and in accordance with applicable law.

42. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not make warranties beyond those expressly provided by applicable law or expressly stated in connection with a particular product or service.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

43. Limitation of Liability

To the fullest extent permitted by applicable law, isabelmaranta.shop will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from use of the website where such limitation is legally permitted.

This limitation does not apply where liability cannot legally be excluded or limited.

Nothing in these Terms excludes liability for conduct for which exclusion is prohibited by law.

44. Consumer Protection Rights

Customers may have rights under federal or state consumer protection laws.

Nothing in these Terms is intended to waive or limit any right that cannot legally be waived.

If any provision conflicts with mandatory consumer protection law, the mandatory legal requirement will apply.

45. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses arising from your unlawful misuse of our website, infringement of third-party rights, fraud, or material violation of these Terms.

This provision does not impose liability on consumers beyond what is legally permitted.

46. Severability

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in effect.

47. Waiver

Our failure to enforce a provision of these Terms in a particular instance does not necessarily constitute a permanent waiver of that provision.

48. Entire Agreement

These Terms of Service, together with policies incorporated by reference, constitute the agreement governing use of our website and purchases made through our store, except where additional written terms expressly apply.

Relevant policies may include:

  • Privacy Policy

  • Return and Refund Policy

  • Shipping Policy

  • Other policies displayed on our website

49. Changes to Terms

We may update these Terms of Service from time to time to reflect changes in:

  • Business operations

  • Website functionality

  • Products

  • Technology

  • Legal requirements

  • Service providers

  • Policies

Updated Terms will be posted on isabelmaranta.shop.

Changes will apply prospectively as required by applicable law and will not unlawfully eliminate rights already arising from completed transactions.

50. Governing Law

These Terms and transactions conducted through isabelmaranta.shop will be governed by applicable laws of the United States and any other mandatory state or federal laws that apply to the relevant customer or transaction.

Nothing in this provision is intended to deprive consumers of protections that cannot legally be waived.

51. Disputes

If you have a dispute regarding an order or our services, we encourage you to contact us first at:

info@isabelmaranta.shop

We will make reasonable efforts to review and resolve legitimate complaints.

Nothing in these Terms prevents customers from exercising rights or remedies available under applicable law.

52. Force Majeure

To the extent permitted by law, we will not be responsible for delay or failure caused by circumstances beyond our reasonable control, including:

  • Natural disasters

  • Severe weather

  • War

  • Civil unrest

  • Government action

  • Transportation interruptions

  • Labor disruptions

  • Internet or infrastructure failures

  • Carrier disruptions

  • Epidemics or public emergencies

This provision does not eliminate refund or other consumer rights that apply where an order cannot ultimately be fulfilled.

53. Contact Information

Questions regarding these Terms of Service may be sent to:

Store: isabelmaranta.shop
Website: isabelmaranta.shop
Email: info@isabelmaranta.shop

By using isabelmaranta.shop, you acknowledge that you have had an opportunity to review these Terms of Service and applicable store policies.