This Privacy Policy describes how isabelmaranta.shop collects, uses, discloses, stores, and otherwise processes personal information when you visit our website, make a purchase, create or use an account or customer profile where available, communicate with us, interact with our services, or otherwise use isabelmaranta.shop.

This Privacy Policy also explains certain choices and rights that may be available to you regarding your personal information.

For purposes of this Privacy Policy, references to "we," "us," and "our" refer to isabelmaranta.shop.

Our contact email is:

info@isabelmaranta.shop

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The personal information we collect depends on how you interact with our website and services.

We may collect information directly from you, automatically through your use of the website, and from service providers or other third parties involved in operating our online store.

2. Information You Provide Directly

You may provide personal information to us when you:

• Place an order

• Begin or complete checkout

• Contact customer service

• Request a return or refund

• Subscribe to marketing communications

• Submit a form

• Participate in a promotion

• Create or use a customer account where available

• Submit a review or other content where supported

• Communicate with us regarding an order or service

Information you provide may include:

• Name

• Billing address

• Shipping address

• Email address

• Telephone number when provided

• Order details

• Product selections

• Customer account information where applicable

• Communication preferences

• Return and refund information

• Customer service correspondence

• Information you voluntarily include in communications with us

3. Order and Transaction Information

When you place or attempt to place an order, information associated with the transaction may be processed, including:

• Products ordered

• Quantity

• Purchase price

• Discounts

• Taxes

• Shipping information

• Billing information

• Payment status

• Order status

• Refund information

• Transaction identifiers

• Date and time of purchase

Payment information may be processed through Shopify and available payment providers.

We do not need customers to send complete credit or debit card numbers to us by email, and customers should never send such information through ordinary customer service communications.

4. Payment Information

Payment transactions may involve payment processors, financial institutions, card networks, digital wallet providers, fraud-prevention providers, and Shopify's commerce infrastructure.

Depending on the payment method selected, payment information may be collected and processed directly by the applicable payment provider.

We may receive limited transaction-related information necessary to confirm payment, process orders, administer refunds, prevent fraud, and maintain records.

5. Information Collected Automatically

When you interact with our website, certain technical information may be collected automatically.

This information may include:

• IP address

• Device type

• Browser type

• Browser settings

• Operating system

• Language preferences

• Time zone

• Referring website

• Pages viewed

• Products viewed

• Links clicked

• Shopping activity

• Cart activity

• Checkout activity

• Approximate geographic information derived from technical information

• Device identifiers

• Cookie identifiers

• Session information

• Website interaction information

This information may be used to operate, secure, analyze, troubleshoot, and improve our website and services.

6. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, scripts, software development tools, and similar technologies.

These technologies may help us:

• Maintain website functionality

• Remember shopping cart contents

• Remember preferences

• Authenticate users where applicable

• Understand website usage

• Analyze performance

• Detect errors

• Prevent fraud

• Improve navigation

• Measure advertising performance

• Personalize certain content or advertising where applicable

Some cookies may be necessary for the website to function properly, while others may be used for analytics, personalization, or marketing.

7. Shopify

Our store is hosted using Shopify's ecommerce platform.

Shopify provides technology that enables us to operate our online store, process orders, provide checkout functionality, manage transactions, support customers, and perform other ecommerce activities.

When you interact with our store, Shopify may process personal information in connection with providing these services.

Shopify's own privacy practices may also apply to information it processes for its own purposes.

8. How We Use Personal Information

We may use personal information for legitimate business and commercial purposes, including to:

• Provide our website and services

• Process orders

• Process payments

• Arrange order fulfillment

• Arrange shipment and delivery

• Send transactional communications

• Provide order confirmations

• Provide shipping notifications

• Respond to customer inquiries

• Provide customer support

• Process returns

• Process refunds

• Handle exchanges

• Investigate missing or damaged orders

• Prevent fraud

• Protect our website

• Detect suspicious transactions

• Maintain business records

• Improve our products and services

• Analyze website performance

• Understand customer interactions

• Personalize user experiences where appropriate

• Conduct marketing where permitted

• Measure marketing performance

• Comply with legal obligations

• Enforce our policies and agreements

• Establish, exercise, or defend legal claims

• Protect our rights and the rights of others

9. Order Fulfillment

Personal information may be used and disclosed as necessary to fulfill your order.

For example, delivery information may need to be shared with:

• Fulfillment providers

• Warehouses

• Logistics providers

• Shipping carriers

• Delivery service providers

• Customs or regulatory authorities when applicable

Only information reasonably necessary to perform the relevant service should be provided.

10. Customer Service

When you contact customer service, we may use your information to:

• Locate your order

• Verify transaction details

• Respond to questions

• Investigate complaints

• Process returns or refunds

• Resolve delivery issues

• Investigate damaged or incorrect products

• Protect against fraud or abuse

• Maintain records of the interaction

Customer service communications may be retained for legitimate business, legal, security, and recordkeeping purposes.

11. Marketing Communications

Where permitted by law, we may use contact information to send marketing or promotional communications.

You may unsubscribe from promotional email messages by using the unsubscribe mechanism included in applicable communications.

Unsubscribing from marketing communications does not prevent us from sending non-promotional messages that are necessary to administer your orders, respond to requests, provide customer service, communicate security information, or otherwise manage our relationship with you.

12. Advertising and Analytics

We may use analytics or advertising technologies to understand how customers discover and use our website and to measure the effectiveness of advertising.

Depending on our website configuration, service providers may collect information relating to your browser, device, interactions, pages visited, products viewed, or purchases.

Where required by applicable law, we will provide appropriate choices concerning certain non-essential technologies.

13. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary for business operations or when required by law.

Recipients may include:

• Shopify

• Payment processors

• Financial institutions

• Fraud prevention services

• Fulfillment providers

• Warehousing providers

• Shipping carriers

• Delivery providers

• Information technology providers

• Website hosting and infrastructure providers

• Analytics providers

• Marketing service providers

• Customer support providers

• Professional advisers

• Government agencies or regulators where legally required

• Law enforcement where legally required

• Parties involved in a business transaction

We do not disclose personal information indiscriminately.

14. Service Providers

We may engage service providers to perform functions on our behalf.

These providers may process personal information as necessary to perform services such as:

• Website hosting

• Ecommerce operations

• Payment processing

• Order fulfillment

• Shipping

• Customer service

• Fraud detection

• Data storage

• Analytics

• Marketing

• Email delivery

• Security

• Technical support

Their processing may also be governed by contractual obligations and their own applicable privacy practices.

15. Legal Disclosures

We may disclose personal information if we reasonably believe disclosure is necessary to:

• Comply with applicable law

• Respond to lawful legal process

• Comply with a court order

• Respond to a lawful request from a government authority

• Investigate suspected fraud

• Prevent illegal activity

• Enforce our agreements

• Protect our legal rights

• Protect customers or other individuals

• Protect the security of our website or services

We may also preserve information where reasonably necessary in connection with a legal obligation or dispute.

16. Business Transfers

If all or part of our business is involved in a merger, acquisition, restructuring, financing, sale, insolvency, reorganization, or transfer of assets, personal information may be disclosed or transferred as part of that transaction where permitted by law.

Any successor may process transferred information in accordance with applicable privacy requirements.

17. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business purposes.

Relevant considerations may include:

• Maintaining customer accounts where applicable

• Completing transactions

• Providing customer service

• Processing returns and refunds

• Maintaining accounting records

• Satisfying tax obligations

• Preventing fraud

• Resolving disputes

• Enforcing agreements

• Complying with legal requirements

Different categories of information may be retained for different periods.

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

18. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.

Customers should therefore take reasonable precautions when using online services.

19. Account Security

If customer account functionality is available, you are responsible for maintaining the confidentiality of your account credentials and for restricting unauthorized access to your account.

Please use a strong password and avoid sharing your credentials.

If you believe your account or personal information has been compromised in connection with our website, contact:

info@isabelmaranta.shop

20. Children's Privacy

Our website is intended for general shopping audiences and is not designed specifically for children.

We do not knowingly seek to collect personal information from children in a manner prohibited by applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us inappropriately, contact info@isabelmaranta.shop so that we can review the matter.

21. Your Privacy Rights

Depending on where you live and the law applicable to you, you may have certain rights regarding personal information.

These may include the right to request:

• Access to personal information

• Information about categories of personal information processed

• Correction of inaccurate information

• Deletion of certain information

• A copy of certain information

• Information regarding certain disclosures

• Restriction of certain processing

• Withdrawal of consent where processing relies on consent

• Opt-out from certain marketing activities

• Other rights provided by applicable privacy law

Not every right applies in every jurisdiction or circumstance.

We will respond to valid requests as required by applicable law.

22. Submitting a Privacy Request

Privacy requests may be sent to:

info@isabelmaranta.shop

Please clearly state the nature of your request.

We may need to verify your identity before processing certain requests in order to protect personal information from unauthorized access, deletion, alteration, or disclosure.

23. Identity Verification

The information required to verify a privacy request will depend on the nature and sensitivity of the request.

We may ask you to provide information that can reasonably be matched with information associated with your account or transactions.

We will not intentionally request more information than reasonably necessary to verify and process the request.

24. Authorized Agents

Where applicable law permits an authorized agent to make a privacy request on your behalf, we may require evidence that the agent has authority to act for you.

We may also be permitted or required to verify your identity directly.

25. California Privacy Rights

Residents of California may have additional rights under applicable California privacy law, depending on whether the law applies to the relevant business activity and information.

Where applicable, these rights may include requests concerning access, correction, deletion, portability, or certain uses or disclosures of personal information.

We do not discriminate against consumers for exercising privacy rights provided by applicable law.

California residents may submit privacy inquiries to:

info@isabelmaranta.shop

26. Other U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

The availability and scope of these rights depend on factors such as your state of residence, the type of information involved, the nature of the processing, statutory exemptions, and whether the applicable law applies to our activities.

Where required, we will process valid requests in accordance with applicable law.

27. Appeals

Where applicable privacy law provides a right to appeal a decision regarding a privacy request, you may submit an appeal by contacting:

info@isabelmaranta.shop

Please identify the original privacy request and explain that you wish to appeal the decision.

28. Non-Discrimination

Where prohibited by law, we will not unlawfully discriminate against a customer because the customer exercised an applicable privacy right.

29. Sale or Sharing of Personal Information

We do not treat personal information as a commodity to be indiscriminately traded.

However, certain advertising, analytics, or technology practices may be legally characterized as a "sale," "sharing," or targeted advertising under some privacy laws even when no money is exchanged directly for the information.

Where applicable law requires an opt-out or other choice regarding such activities, we will provide the legally required mechanism.

30. Do Not Track and Browser Signals

Browsers and devices may offer privacy controls or signals.

Because legal and technical standards concerning these signals can vary, our response may depend on applicable law, the technology involved, and the configuration of our website.

Where applicable law requires recognition of a valid universal opt-out mechanism or similar signal, we will take appropriate steps to comply.

31. Cookies and Browser Controls

Most browsers allow users to control cookies through browser settings.

Depending on your browser, you may be able to:

• Block cookies

• Delete cookies

• Limit cookies

• Receive notification when cookies are set

• Restrict third-party cookies

Blocking certain necessary cookies may affect website functionality, including shopping cart or checkout features.

32. Third-Party Websites

Our website may contain links to third-party websites, services, social media platforms, or other external resources.

We are not responsible for the privacy, security, content, or practices of independent third parties.

We encourage customers to review the privacy policies of any third-party service they use.

33. Social Media

If you interact with us through a social media platform, information may also be processed by that platform under its own terms and privacy policies.

Your interactions with third-party social media services are governed by the policies of those services.

34. International Processing

Our website and service providers may operate in more than one geographic location.

As a result, personal information may be processed or stored in jurisdictions different from the jurisdiction where you live.

Where required, legally appropriate mechanisms or safeguards may be used for international transfers of personal information.

35. Fraud Prevention

We may use information to identify, investigate, prevent, or respond to:

• Fraudulent transactions

• Unauthorized payment activity

• Account misuse

• Chargeback abuse

• Return fraud

• Identity misuse

• Security threats

• Other unlawful activity

Fraud prevention may involve information provided by payment processors, fraud detection services, financial institutions, or other relevant service providers.

36. Automated Tools

Certain ecommerce, security, fraud-detection, analytics, or payment systems may use automated processes to assist in evaluating transactions, detecting suspicious activity, or operating website functions.

Where applicable law grants rights concerning legally significant automated decisions, we will handle valid requests in accordance with those requirements.

37. Accuracy of Your Information

We encourage you to provide accurate and current information when placing an order or communicating with us.

Incorrect shipping, billing, email, or account information may affect our ability to process orders, deliver products, issue communications, or respond to requests.

38. Updating Information

If information associated with an order or customer account is inaccurate, contact us at:

info@isabelmaranta.shop

Some order information may not be changeable after fulfillment has begun.

39. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our business practices

• Changes to our services

• Changes to technology

• Changes to service providers

• Changes to legal or regulatory requirements

• Changes to website functionality

The current version will be posted on isabelmaranta.shop.

Where required by applicable law, additional notice regarding material changes will be provided.

40. Relationship With Other Policies

This Privacy Policy should be read together with other policies available on our website, including our Terms of Service, Return and Refund Policy, and Shipping Policy.

Those policies address additional terms relating to purchases and use of our website.

41. Contact Us About Privacy

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or our handling of personal information, contact us at:

isabelmaranta.shop
Website: isabelmaranta.shop
Email: info@isabelmaranta.shop

Please include sufficient information for us to understand and respond to your request.

We take privacy seriously and will make reasonable efforts to review legitimate privacy inquiries in accordance with applicable law.