Thank you for shopping at isabelmaranta.shop.

This Shipping Policy explains our shipping procedures, processing, delivery estimates, free standard shipping, tracking information, address requirements, delayed shipments, lost packages, delivery issues, and other shipping-related matters.

By placing an order through isabelmaranta.shop, you acknowledge the shipping terms described below.

For shipping assistance, please contact:

Email: info@isabelmaranta.shop
Website: isabelmaranta.shop

1. Free Standard Shipping

All orders placed through isabelmaranta.shop qualify for free standard shipping.

There is no standard shipping charge for eligible customer orders.

The free standard shipping policy applies to orders processed through our website unless a different service is expressly selected or disclosed during checkout.

2. Estimated Delivery Time

Our estimated standard delivery timeframe is:

15–20 days

This is the general delivery estimate for orders placed through isabelmaranta.shop.

Delivery estimates may vary depending on:

• Destination

• Carrier operations

• Order processing requirements

• Product availability

• Transportation conditions

• Seasonal demand

• Weather

• Holidays

• Address accuracy

• Other circumstances outside our reasonable control

3. Delivery Estimates

Delivery estimates are provided to help customers understand approximately when an order may arrive.

Unless expressly guaranteed, delivery dates are estimates and are not absolute guarantees.

We nevertheless make reasonable efforts to ensure orders are fulfilled and delivered within the stated timeframe.

4. Order Processing

After an order is successfully submitted, it may undergo:

• Payment verification

• Fraud screening

• Inventory confirmation

• Order preparation

• Packaging

• Shipping label preparation

• Carrier transfer

Processing occurs before the shipment begins traveling toward the delivery destination.

5. Order Confirmation

After completing checkout, customers may receive an order confirmation at the email address provided during checkout.

Customers should review the confirmation carefully.

If you notice an error in:

• Product selection

• Quantity

• Recipient name

• Shipping address

• Email address

please contact us immediately at:

info@isabelmaranta.shop

6. Shipping Confirmation

Once an order has been dispatched, a shipping confirmation may be sent to the email address associated with the order.

Where available, this communication may include:

• Shipping carrier

• Tracking number

• Tracking link

• Shipment status

• Other relevant delivery information

7. Tracking Information

Tracking information may become available after the order has been transferred to the shipping carrier.

Please note that tracking systems may require additional time to update after a tracking number is created.

It is normal for a tracking number to exist before the carrier's website displays detailed movement information.

8. Tracking Delays

Carrier tracking information is controlled by the relevant shipping provider.

Tracking updates may occasionally be delayed because of:

• Carrier scanning procedures

• Transportation transfers

• Weekend operations

• Holiday periods

• Technical updates

• Network delays

A temporary lack of tracking updates does not necessarily mean that the shipment has been lost.

9. Shipping Destinations

Shipping availability is determined by the destinations supported through checkout on isabelmaranta.shop.

If checkout allows you to enter and complete an order using your delivery destination, the order will generally be processed subject to product availability, payment approval, and any applicable shipping restrictions.

10. Accurate Shipping Address

Customers are responsible for entering a complete and accurate shipping address.

Please review all shipping information before submitting your order.

This includes:

• Full recipient name

• Street address

• House or building number

• Apartment, suite, or unit number

• City

• State

• ZIP code

• Other relevant delivery instructions

Incorrect or incomplete information may result in delay, return, or non-delivery.

11. Address Changes

If you need to change your shipping address after placing an order, contact:

info@isabelmaranta.shop

as soon as possible.

We will make reasonable efforts to update the shipping information before processing or dispatch.

However, once the order has entered fulfillment or has been transferred to a shipping carrier, changing the address may no longer be possible.

12. Address Verification

We may contact a customer when additional information is necessary to verify or complete an address.

If we cannot obtain necessary shipping information, processing may be delayed.

In some situations, an order may need to be cancelled and refunded if delivery cannot reasonably be completed.

13. Incorrect Customer Address

If an order is delayed, returned, or undeliverable because the customer provided an incorrect or incomplete address, the customer should contact us for assistance.

Where legally permitted, additional costs associated with reshipping merchandise may be the customer's responsibility.

14. Undeliverable Packages

A carrier may return a package if:

• The address is incorrect

• The address is incomplete

• Delivery is repeatedly unsuccessful

• The package is refused

• The recipient cannot be identified

• The package is not collected from a required pickup location

If a package is returned to us or our fulfillment provider, contact:

info@isabelmaranta.shop

We will review available options.

15. Refused Packages

Customers should not refuse delivery as a substitute for following our return procedure unless instructed to do so by our customer service team.

Refusing a package may cause delays and additional shipping complications.

If you wish to return an order, please accept delivery and follow our Return and Refund Policy whenever reasonably possible.

16. Multiple Shipments

An order containing multiple products may occasionally be shipped in more than one package.

This may occur because products are prepared at different fulfillment locations or because separate shipments improve logistics.

If an order is divided into multiple packages:

• Packages may arrive on different dates

• Separate tracking numbers may be provided

• One package may arrive before another

A partially delivered order does not necessarily mean that merchandise is missing.

17. Shipping Carriers

We may use different shipping carriers, postal services, logistics companies, or delivery providers depending on:

• Destination

• Product

• Fulfillment location

• Shipping network

• Operational requirements

The specific carrier may vary between orders.

18. Carrier Responsibility

After a shipment enters the carrier network, certain transit events may be outside our direct control.

However, if a significant delivery issue occurs, customers may contact us for assistance.

We will review available tracking and fulfillment information and take reasonable steps where appropriate.

19. Delayed Orders

If your shipment is delayed, please review the most recent tracking information.

A shipment may be delayed because of:

• Weather conditions

• Severe storms

• Holiday demand

• Carrier congestion

• Transportation disruption

• Logistics issues

• Address problems

• Security inspections

• Operational events

• Natural disasters

• Other circumstances outside our reasonable control

If the delay becomes substantial, contact info@isabelmaranta.shop.

20. Federal Shipping Requirements

We intend to comply with applicable U.S. consumer protection requirements concerning shipping and order fulfillment.

If merchandise cannot be shipped within the timeframe promised to a customer, we will take appropriate steps consistent with applicable law, which may include providing notice, obtaining consent to a delay where required, or issuing a refund.

21. Lost Packages

If tracking indicates that a package has not progressed for an unusually long period or appears to have been lost during shipment, contact:

info@isabelmaranta.shop

Please provide:

• Order number

• Customer name

• Shipping address

• Tracking number, if available

We may review the shipping history and contact or coordinate with the relevant fulfillment or shipping provider.

22. Packages Marked Delivered

If the carrier shows that your package was delivered but you cannot find it, please first check:

• Mailbox

• Porch

• Front entrance

• Side entrance

• Rear entrance

• Garage area

• Parcel locker

• Building reception

• Mailroom

• Household members

• Neighbors

• Property management

Shipping carriers sometimes leave packages in secure or less visible locations.

23. Contact the Carrier

If tracking shows delivery but the package is missing, contacting the carrier may help determine:

• Exact delivery time

• Delivery location

• Whether a parcel locker was used

• Whether another person accepted the package

• Whether a delivery photograph is available

If you still cannot locate the package, contact us at info@isabelmaranta.shop.

24. Stolen Packages

If a package was correctly delivered to the shipping address and was subsequently stolen, contact us with all relevant information.

Depending on the circumstances, customers may also wish to report theft to:

• Building management

• Local authorities

• Shipping carrier

Resolution options will depend on the circumstances and applicable law.

25. Damaged Packages

If the external package appears damaged when delivered, take photographs before discarding the packaging.

If the product itself is damaged, contact:

info@isabelmaranta.shop

and include:

• Order number

• Photographs of the package

• Photographs of the damaged product

• Description of the problem

Please keep the merchandise and packaging until your claim has been reviewed.

26. Incorrect Product

If you receive a product different from what you ordered, contact us promptly.

Please provide photographs of the merchandise and your order number.

We will review the matter and provide appropriate instructions in accordance with our Return and Refund Policy.

27. Missing Product

If an item is missing, first check whether the order has been divided into multiple shipments.

If all related shipments have been delivered and the product is still missing, contact:

info@isabelmaranta.shop

28. Order Cancellation Before Shipment

Customers who wish to cancel an order should contact us immediately.

Cancellation requests can be sent to:

info@isabelmaranta.shop

If processing has not yet progressed too far, we will attempt to cancel the order.

Cancellation cannot be guaranteed once fulfillment has begun.

29. Cancellation After Shipment

Once an order has been shipped, it generally cannot be cancelled while in transit.

After delivery, eligible merchandise may be returned in accordance with our Return and Refund Policy.

30. Shipping During Holidays

Shipping and delivery may require additional time during high-volume periods, including:

• Major U.S. holidays

• Holiday shopping seasons

• Promotional periods

• Carrier peak seasons

Customers should consider potential carrier delays when ordering products needed by a particular date.

31. Weather Delays

Extreme weather can disrupt shipping networks.

Examples include:

• Hurricanes

• Tornadoes

• Snowstorms

• Flooding

• Wildfires

• Severe thunderstorms

These conditions may cause temporary delays outside our control.

32. Natural Disasters and Emergencies

Natural disasters, transportation emergencies, infrastructure failures, government restrictions, public emergencies, or similar events may temporarily affect processing or delivery.

We will make reasonable efforts to communicate material issues affecting customer orders.

33. Delivery to Apartments and Multi-Unit Buildings

Customers living in apartments, condominiums, dormitories, office buildings, or other multi-unit locations should provide all necessary unit information.

This may include:

• Apartment number

• Unit number

• Floor

• Building number

Failure to provide this information may cause delivery problems.

34. Delivery Instructions

Where checkout or carrier systems permit delivery instructions, customers should ensure that instructions are accurate and reasonable.

Carriers are not always able to follow every requested delivery instruction.

35. P.O. Boxes and Special Addresses

Availability of delivery to P.O. Boxes, military addresses, or other special address types depends on the shipping methods and carriers available for the applicable order.

If checkout does not accept a particular address format, an alternative valid delivery address may be required.

36. Signature Requirements

Some shipments may require a signature depending on:

• Order value

• Carrier rules

• Delivery location

• Fraud prevention considerations

• Other shipping circumstances

If a signature is required, customers are responsible for making reasonable arrangements to receive the shipment.

37. Delivery Attempts

Carriers may make one or more delivery attempts.

If delivery cannot be completed, the carrier may:

• Attempt delivery again

• Hold the package for pickup

• Redirect the package

• Return the package to the sender

Customers should monitor tracking updates to avoid unnecessary return of a shipment.

38. Package Pickup

If a carrier holds a shipment at a pickup location, customers should collect the shipment within the carrier's stated timeframe.

Failure to collect a package may result in the shipment being returned.

39. Reshipping Returned Packages

If a package is returned because of customer-provided address errors, failure to collect, or other circumstances for which the customer is responsible, reshipping may require additional payment where permitted by law.

If the return results from our error, we will provide an appropriate solution.

40. Free Shipping and Returns

Our free standard shipping policy applies to the original outbound eligible order.

Free original shipping does not necessarily mean that discretionary return shipping is free.

Return shipping responsibilities are explained in our Return and Refund Policy.

41. Shipping Charges

For ordinary eligible orders:

Standard Shipping Fee: $0.00

All orders receive free standard shipping under this policy.

42. Delivery Time Summary

Our standard estimated delivery period is:

15–20 days

Customers should review tracking updates after shipment for the most current available delivery information.

43. Time-Sensitive Purchases

If you need merchandise for:

• A wedding

• Birthday

• Holiday

• Vacation

• Business event

• Special occasion

please consider the 15–20 day estimated delivery period and the possibility of carrier delays.

Unless expressly stated otherwise, we cannot guarantee delivery by a particular event date.

44. Customer Responsibility

Customers should monitor their email and tracking information after placing an order.

This helps ensure that address issues, delivery attempts, or carrier notifications can be addressed promptly.

45. Fraud Prevention and Shipping

For security reasons, certain orders may require additional review before shipment.

This may occur if transaction information triggers fraud-prevention procedures.

If verification is needed, we may contact the customer.

46. Changes to Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in:

• Shipping providers

• Delivery procedures

• Fulfillment operations

• Legal requirements

• Business practices

• Service availability

Changes will be posted on isabelmaranta.shop.

The policy applicable to an existing order will be interpreted consistently with the terms presented at the time of purchase and applicable law.

47. Consumer Rights

Nothing in this Shipping Policy is intended to reduce or eliminate any right or remedy that cannot legally be waived under applicable U.S. consumer protection law.

48. Contact Us

For questions regarding:

• Shipping

• Tracking

• Delivery

• Delays

• Lost packages

• Incorrect addresses

• Damaged shipments

• Missing merchandise

please contact:

Store: isabelmaranta.shop
Website: isabelmaranta.shop
Email: info@isabelmaranta.shop

Please include your order number whenever possible.

Thank you for shopping with isabelmaranta.shop. We appreciate your business and will make reasonable efforts to provide a reliable and transparent shipping experience.